Pre-Order Guide (Duty Free)

Duty Free Step By Step Guide

Shop | Pick Up | Fly

Step 1 : Browse Products

Browse our product and click "ADD TO CART" button.

Notes : You can shop prior to your internationally departure flight from 24 hours to 55 days

 

 

Step 2 : Check Out

Once you have completed your shopping, and ready to check out.

Step 2.1 :

Click cart icon and then click "View and edit cart" button

Step 2.2 :

Enter promo code (if any) click "Proceed to checkout" button

Step 3 : Register

In order to complete the checkout and for security reason. For new customer, please fill in your information to register new account.

*The customer who make an order has to be the same person when pick up the order at Airport. King Power reserves the right to deliver the order to customers whose name, passport No. Airline and Flight No. match to Order Confirmation

Step 3.1 :

For new customer, please click “Register new account” button and then fill in the registration form.

Step 3.2 :

Fill in the information then tick “I have read and do accept Privacy Policy” after that click “Create Account” button.

Step 3.3 :

click "ALLOW" button to allow to access information (For security reason)

 

Step 4 : Fill in your international departure flight information

Step 4.1 :

Click cart icon and then click "View and edit cart" button if you want to review you cart.

Step 4.2 :

Click "Proceed to Checkout"

Step 4.3 :

Fill in your contact information, flight detail, passport number and departure date then click button "Continue"

 

 

Step 5 : Payment

Step 5.1 :

Pay by Credit card: VISA, MASTER, UNIONPAY, ALIPAY. Click "PLACE YOUR ORDER" button, browser will redirect to payment page

***Please do not close or click back button on your browser while the payment is processing.

Step 5.2 : As soon as this transaction is completed, you will see thank you page. 

Step 6 : Receive Order Confirmation via Email

The order confirmation will be sent after your transaction has been completed. You may log into your account at Kingpower.com to view details of the transaction. Your pickup location will be attached in the email.

Step 7 : Pick Up At King Power Counter

Go to KingPower Counter(See map below).Present you order confirmation together with your passport and boarding pass.