You may request a full tax invoice either during checkout or after completing your order.
If you request a full tax invoice during checkout, the document will be enclosed and delivered together with your order.
1. During the checkout process, you can request a full tax invoice on the shipping information page.
2. Select "Request Full Tax Invoice" and fill in the required information.

You may request either an individual or corporate tax invoice, as shown below.
A. If Requesting before an order is packed
You may request a full tax invoice through your order details page. The full tax invoice will be included with your order.
To request a full tax invoice:
1. Go to "My Orders."
2. Select the order for which you would like a tax invoice.
3. Select "Request Full Tax Invoice" and fill in the form.

B. Requesting After the Order Is Packed.
If your order has already been packed, you may contact our Customer Service team via email:
Please use the subject line "Request Full Tax Invoice."
The full tax invoice will be sent to the email address associated with your order.
If you would like to request a full tax invoice, please review the following terms and conditions:
- Orders for which a full tax invoice has been processed cannot be modified, cancelled, or returned under any circumstances.
- If you have already received an Abbreviated Tax Invoice and wish to exchange it for a full tax invoice, the Company reserves the right to issue the new document only upon receiving the original abbreviated invoice. The full tax invoice will then be dispatched to the delivery address specified in the order.
For further assistance, please contact our Customer Service team at [email protected] or call the King Power Contact Center at 1631 (International +66 (0)26778899). Service is available daily from 9:00 AM to 9:00 PM.